Privacy Policy

Privacy Policy

Introduction

At https://audi-pcp-claims.dreamdwellings.net (referred to as “Audi Pcp Claims,” “we,” or “our” in this policy), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and retention of information when you interact with our website, applications, services, and products.

Scope

This privacy notice covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://audi-pcp-claims.dreamdwellings.net.
  2. All associated mobile applications and online services.
  3. Any other platform or service we own or operate that links back to this Privacy Policy.

Please note that this policy does not extend to third-party websites, applications, or services accessed through hyperlinks on our platforms. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting our website or accessing linked pages.
  3. Subscribing to newsletters, email campaigns, or other communications from us.
  4. Engaging with our customer support through calls, texts (SMS), or emails.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your registration and account creation, such as user names, email addresses, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, including bank account information (if provided) and income details (for certain services).
  4. Purchase Information: Details of products or services you have purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
  6. Location Data: Your geographical location data, collected through GPS signals or other tracking technologies.
  7. Feedback: Comments, reviews, and responses you provide to improve our services.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it.
  9. Product Information: Details about products you browse, view, or purchase on our e-commerce platform.

We gather this data through various means: user input forms, account settings, browsing activities, cookies, and third-party sources.

Cookies

Our website employs cookies to enhance your experience and provide insights for improvement:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling login sessions and shopping carts.
  2. Preference Cookies: Used to remember user preferences and settings for a personalized experience.
  3. Analytics Cookies: Track user behavior on our site to analyze trends and improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for fulfilling the purposes it was collected, such as providing services or completing transactions.
  2. Data needed for our legitimate business interests, including improving our products, conducting analytics, or ensuring security.
  3. Data subject to legal obligations, such as tax and accounting requirements.

Once the retention period expires, we will securely delete or anonymize your personal data.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols for secure data transmission and storage.
  2. Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Limiting access to personal data only to authorized staff and employees on a need-to-know basis.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data where there are no valid grounds for retention.
  4. Restriction: Limit our use of your data in certain situations.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.
  8. Appeals and Complaints: File complaints or appeals regarding our handling of your personal data.

To exercise these rights, please contact our Data Privacy Team at [email protected]. We will respond to your requests within the time frames prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified on our website, and revised policy versions will be made available upon request.

Contact Information

For any privacy-related inquiries, requests for data access or correction, or unsubscription from communications, please contact us: